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Useful contacts

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Sometimes it’s just about knowing who to talk to.

Let us introduce you to the contacts, organisations and networks that can support your business and build your networks.

Whether it’s a Shire team. formal business groups, industry associations or co-working spaces there are many opportunities for businesses to leverage the work that others are doing, and build their business networks.

The Mornington Peninsula Shire has many teams that can help local businesses on a range of different issues; whether its registering a food business, planning an extension, or a myriad of other issues.

Below are some of the more frequently contacted Shire departments and their contact details.

Contact them by phone or email.

Business and Industry Support Team

For information regarding business advice and mentoring, workshops and networking, grants and funding.

Phone: 03 5950 1446

Email: business@mornpen.vic.gov.au

Planning Team

For information regarding planning permits, permit extensions, change of use permits or pre-application meetings.

Phone: 03 5950 1010

Email: Planning@mornpen.vic.gov.au

Building Team

For information about swimming pools, fences, residential and commercial construction.

Phone: 03 5950 1060

Email: Customerservice@mornpen.vic.gov.au

Environment Protection & Health Team

For permits related to food safety, cafes, restaurants, takeaway outlets, beauty and hairdressers.

Phone: 03 5950 1050

Email: Customerservice@mornpen.vic.gov.au

Traffic and Transport Team

For permits related to road signage, road closures, parking and traffic management plans.

Phone: 03 5950 1000

Email: traffic.management@mornpen.vic.gov.au

Community Safety Team

For information and permits related to A-frame signs, parking, footpath trading, animals, etc

Phone: 03 5950 1050

Email: Customerservice@mornpen.vic.gov.au

Tourism Team

For tourism business and Visitor Information Centre related enquiries

Phone: 03 5950 1579

Email: info@tourism.mornpen.vic.gov.au

Our Libraries

Small business help from digital and physical resources, online learning through LinkedIn, online newspapers plus more.

Phone: 03 5950 1710

Email: askalib@mornpen.vic.gov.au

For all other departments, simply contact our friendly customer service team on 1300 850 600 or customerservice@mornpen.vic.gov.au

To help businesses leverage off each other there are many business networks and associations for businesses to access.  Each organisation performs a slightly different function and offer different benefits.

Listed below are some key organisations your business can tap into. Most have annual partnership fees that vary according to the benefits and services they provide.

Contact them by phone, email, or visit their website.

Looking to connect with other business owners, to network and to develop new skill sets? The Mornington Peninsula has established business networks, groups and associations that may be of interest to you.

Peninsula Business Network

PBN is dedicated to support and promote businesses within the Mornington Peninsula region delivering a variety of events throughout the year including informative breakfast events, casual evening events and women in business dinner events.

W: www.peninsulabusinessnetwork.org.au

Women In Business – Mornington Peninsula

An association of Mornington Peninsula women & business leaders committed to furthering purpose-led female businesses, supporting them to thrive and to extend our positive impacts within the community.

W: https://womeninbusiness.org.au/

With over 40 villages and townships on the Mornington Peninsula, there are a number of trader groups and Chambers of Commerce that take responsibility for:

  • Promoting their townships and the businesses within
  • Organising events and training
  • Acting as a portal for enquiries and advocacy

Dromana Association

Email: president@dromana.org.au

Dromana Industrial Association

Email: dromanaindustrialassociation@gmail.com

Mornington Chamber of Commerce and Industry

Email: info@morningtonchamber.com.au
Website: www.morningtonchamber.com.au

Mount Eliza Chamber of Commerce

Email: jade@mountelizavillage.com
Website: www.mountelizavillage.com

Rosebud Business Estate

Email: nicole@peninsulagasandfuel.com.au

Somerville Business Group

Email: somervillebusinessgroup@gmail.com

Sorrento Portsea Chamber of Commerce

Email: chamber@sorrento.org.au
Website: www.sorrento.org.au

Western Port Chamber of Commerce and Industry

Email: info@hastings.org.au
Website: www.hastings.org.au

If you are looking to work with other local businesses in the same industry for advocacy, advice and skill sharing, the Mornington Peninsula has a number of established business associations.

Mornington Peninsula Marine Alliance

Website: www.mpmarinealliance.com
Email: marinealliancemp@gmail.com

Mornington Peninsula Vignerons Association

P:  5989 2377
E: admin@mpva.com.au
W: www.mpva.com.au

Mornington Peninsula Weddings

E: committee@peninsulaweddings.com.au
W: www.peninsulaweddings.com.au

Women In Business – Mornington Peninsula

E: womeninbusinessmpvic@gmail.com
W: https://womeninbusiness.org.au/

The Mornington Peninsula hosts millions of tourists each year within our region. Connect with our local tourism operators to assist your business to tap into this market or find out about all the tourism experiences available across our region.

Local tourism associations

Mornington Peninsula Beachside Tourism Association

P: 5984 0065
E: sorrentobeachsideinfo@gmail.com
W: www.sorrentobeachsidetourism.com.au

Mornington Peninsula Hinterland Tourism Association

E: info@mphinterland.com.au
W: www.mphinterland.com.au

Northern Mornington Peninsula Tourism Inc

P: 5975 0466
E: info@nmpt.com.au
W: www.nmpt.com.au

Western Port Tourism Association Inc

P: 5909 8409
E: enquiry@visitwesternport.com.au
W: www.visitwesternport.com.au

REGIONAL TOURISM ASSOCIATIONS

Mornington Peninsula Regional Tourism

P: 03 5925 9346
E: marketing@mprtb.com
W: www.visitmorningtonpeninsula.org

STATE AND NATIONAL TOURISM ORGANISATIONS

Visit Victoria – state tourism body

W: corporate.visitvictoria.com

Tourism Australia – national tourism body

W: www.tourism.australia.com/en

Victorian Tourism Industry Council (VTIC) – Victoria’s peak body for tourism leadership, advocacy and events

W: www.vtic.com.au

Australian Tourism Industry Council (ATIC) – national body for tourism leadership and industry representation

W: qualitytourismaustralia.com

Australian Industry Group (Ai Group)

The Australian Industry Group (Ai Group) is a business association committed to helping Australian industry with a focus on building competitive and sustainable industries through global integration, skills development, productive and flexible workplace relations, infrastructure development and innovation.
Website Link: www.aigroup.com.au

Victorian Chamber of Commerce and Industry (VCCI)

The Victorian Chamber of Commerce and Industry represents the interests of businesses in Victoria and nationally. VCCI provides networking opportunities, international trade services, workplace and business training, workplace consulting and business briefings and networking.
Website Link: www.victorianchamber.com.au

South East Melbourne Manufactures Alliance (SEMMA)

SEMMA is a peak industry group representing more than 200 leading manufacturers based in South East Melbourne.
Website Link: www.semma.com.au

The Small Business Institute

The Small Business Institute is dedicated to ensuring the growth of the small business sector giving them a representative voice and providing training opportunities.
Website Link: www.tsbi.com.au/

Willum Warrain

Willum Warrain Aboriginal Association seeks to provide a safe, cultural space for Aboriginal and Torres Strait Islander peoples to gather on the Mornington Peninsula.
W: Willum Warrain

Aboriginal business support

Information for and about Aboriginal businesses and business owners in Victoria.
W: Aboriginal business support | Business Victoria

Indigenous Business Australia

IBA was created to assist and enhance the economic development opportunities of Aboriginal and Torres Strait Islander people across Australia.

IBA serves, partners and invests with Aboriginal and Torres Strait Islander people who want to own their future. Going further than providing money; they invest in people, places and ideas that can’t wait. IBA helps make them real.
W: Indigenous Business Australia (iba.gov.au)

Kinaway Chamber of Commerce

Kinaway are a Chamber of Commerce and registered charity who provide business support and advice, help improve visibility and networks, strengthen relationships and create opportunities for Aboriginal and Torres Strait Islander businesses across Victoria.
W: Kinaway Chamber of Commerce

Supply Nation

Registering your business with Supply Nation will list your business on Australia’s largest national directory, Indigenous Business Direct. This will allow companies, government and not-for-profit businesses to find and connect with your business.
W: Supply Nation

Frankston Social Enterprise Hub is a place for people and organisations committed to creating social value through enterprise. They have a mission to enable organisations and individuals to start up and scale social enterprises in our region.

Social enterprises, social entrepreneurs and like-minded individuals and organisations can access:

  • opportunities,
  • events,
  • connections and
  • FREE coworking

Options for personalised assistance to help you navigate your way towards business success.

Find mentors

Starting your business can be daunting, there are plenty of things to get sorted in the first couple of years, so working in a co-working space may be a beneficial step in the process.

Co-working can foster collaboration, innovation, and networking opportunities for entrepreneurs, freelancers, remote workers, start-up businesses, and people looking to transfer out of home.

Listed below are some co-working spaces your business could access.

Visit their website to find out more.

What are co-working spaces?

  • Shared – individual and collective business spaces
  • Flexible – book for an hour, week, month or long-term part time or full time
  • Collaborative – openness leads to innovation business connections and opportunities
  • Diverse – according to sector, style, price and amenities.

Where are they located on the Mornington Peninsula?

Collab Community
Shop 1/5 Main St, Mornington VIC 3931

Co.Co Place
5 Bennetts Road,  Mornington 3931

Grenco
1/33A Dava Drive, Mornington 3931

High Street Co.
34 High Street, Hastings 3915

Rita and Frank Creative Studios
Factory 1-31 Henry Wilson Drive, Capel Sound

Sorrento HUB Cowork Space
1/119-125 Ocean Beach Road, Sorrento 3943

The Rumbl – Coworking
81 Watt Rd, Mornington VIC 3931

As a business owner you need to navigate a complex landscape of legal and regulatory requirements covering a range of areas like labour laws, taxation and consumer protection. There is a wealth of organisations that can help, and many offer free advice.

These key contacts, resources and business related services can give you guidance on regulatory requirements, and legal obligations necessary for operating a business.

Visit their websites to find out more.

The Australian Competition and Consumer Commission (ACCC) promotes competition in markets to benefit consumers, businesses, and the community.

We are responsible for making sure that individuals and businesses comply with Australian competition and consumer protection laws – in particular the Competition and Consumer Act 2010.

Understand what this means for your business.

View tax and super information for business and organisations, including not-for-profits from the Australian Taxation Office (ATO) website.

The role of the Victorian consumer regulator is to create a competitive and fair marketplace for businesses and consumers. They have a range of business resources to help you understand your rights and obligations.

The Victorian Legal Aid website has information on support for business and commercial matters. That helps you understand where to get legal help and other support for business and commercial matters.

The Business.gov.au website has important information about the common laws your new business may need to comply with, such as registrations, contracts, marketing and employment.

Use the Australian Business Licence and Information Service (ABLIS) tool to find out which licences you need to start, run and grow your business.

Organisations have a number of responsibilities that are set out in the Equal Opportunity Act 2010 and federal anti-discrimination laws. The Commission can work with you to help you meet your legal obligations and develop policies to prevent discrimination, sexual harassment and bullying in your organisation.

The Victorian Small Business Commission offers support and information so you can grow your knowledge and make sure you understand your rights and responsibilities.

They can help with:

  • business-to-business disputes
  • business-to-government disputes
  • retail leasing disputes
  • disputes between owner drivers and forestry contractors and their hirers
  • farm debt mediation
  • disputes between taxis, hire cars and rideshare drivers and operators
  • franchising disputes.

Content reviewed and updated: January 2024

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