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Frequently asked questions

In need of a speedy FAQ solution? Our team has compiled a list of frequently asked questions (and answers) related to common business enquiries for your convenience.
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How can we help?
We know that when you’re busy you just want a quick response.

If you need further help, contact a Business Support Officer at 03 5950 1466 or business@mornpen.vic.gov.au

Permits for signage depend on the type of sign your business needs.

Learn about the different types of signs and find out what permits are required on the Mornington Peninsula Shire website:

See the different types of signage and their requirements

Download the Shire Signage Policy

If you have been contacted by a Shire officer about your permit, they are your best first point of call.  If you cant remember who you need to speak to or can’t find the details you can call us on 5950 1446, Mornington Peninsula Shires customer service team on 1300 850 600 or email business@mornpen.vic.gov.au with the details and we’ll help you get to the right place.

Alternatively, if you have submitted a planning permit application, please contact the Mornington Peninsula Shire Planning Services Team during business hours on 5950 1010 or Email – planning@mornpen.vic.gov.au

For more information on planning services visit the Mornington Peninsula Shire website.

For a Food or health related business application you can call the Environmental Health Team on 5950 1373

Food & Health Business – Mornington Peninsula Shire (mornpen.vic.gov.au)


There are currently active promotional fund schemes in Mt Eliza, Mornington, Sorrento and Hastings.

While the Mornington Peninsula Shire collects the funds, all funds collected are passed on to an associated Chamber of Commerce/Trader group to spend under a management agreement.

Learn more about promotional funds here.

You will find contact details for your local Chamber of Commerce on the Useful Contacts Page

If you can’t find what you are looking for, submit an enquiry below:

Chamber of Commerce – Special Charge Scheme Enquiry


For an urgent response, please call the Mornington Peninsula Shire Customer Service Team on 1300 850 600 or 03 5950 1000

Find information on the assets managed by the Shire and how to report issues here

Content reviewed: 1 September 2023
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Frequently asked questions

We’ve compiled a list of common enquiries along with some helpful information and solutions.

How we can help
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