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Staff and employment

Struggling with recruitment? Unsure how to retain staff? Let us make it easy for you! Read on to find ideas, inspiration and solutions tailored for local businesses.
illustration of two staff members giving each other a high five

It takes consistency and care to create a supportive, positive workplace culture. Ongoing training, clarity on performance management and workplace wellbeing are important factors in retaining good staff.

Getting started

As an employer, it’s important to understand your legal responsibilities. Business Victoria offers resources to help you meet your obligations and build a productive team.

If your business pays wages to employees, you may need to pay payroll tax. Learn how payroll tax works in Victoria and if you need to register.

The Fair Work Ombudsman website also has helpful resources including:

  • An Employer Advisory Service for free expert advice.
  • How to understand and comply with Australian workplace laws.
  • Resources on hiring, pay, employee management, and workplace rights.
  • Pay calculators, templates, checklists, and free online training.
  • Key resource for meeting legal obligations and building fair workplaces.
  • Entitlements for casual employees

Organisations have a number of responsibilities that are set out in the Equal Opportunity Act 2010 and federal anti-discrimination laws. The Victorian Equal Opportunity and Human Rights Commission can help you meet your legal obligations and develop policies to prevent discrimination, sexual harassment and bullying in your organisation.

Workforce Australia

The Workforce Australia for businesses page provides free services to help Australian businesses find and hire staff.

  • Search for candidates
  • Advertise jobs
  • Access recruitment support
  • Receive help with hiring, financial incentives, and staff training

Employment service providers

There are a number of local employment service providers that work with unemployed people. Success comes from relationships established and fostered over time, so make time to connect with different organisations and discover how you can work together. They can assist employers with:

  • Free recruitment services including pre-screening and sourcing applicants
  • Vacancy lodgement
  • Search and review candidates
  • Flexible employment funds to support entry into the workforce – e.g. purchase of PPE, workplace tickets, police checks, etc.
  • Ongoing support for up to 6 months after employment
  • Connection to other support services including apprenticeship and training providers
  • Supported workplace training
  • Access to wage subsidies – a financial incentives from the federal government to encourage employers to hire eligible participants in ongoing jobs by contributing to their costs. Wage subsidies can help to build a business and give employers greater flexibility.

Find a service provider near you by simply typing your postcode into the search field.

Chisholm Skills and Jobs Centre

The Chisholm Skills and Jobs Centre helps businesses meet workforce needs by matching them with qualified job seekers.

They provide free services to help your business grow its workforce, including:

  • End-to-end recruitment of new staff
  • Screened candidates for graduate programs, internships, placements and work experience
  • Training options and pathway advice for upskilling employees
  • The latest information on government incentives, employment trends and in-demand skills

Jobs Victoria

Jobs Victoria offers free recruitment support from state government, plus tools and resources to connect businesses and employers with new staff.

Building relationships with schools and students can develops an employee pipeline for your business, and helps students to better understand the world of work.

While connecting with schools individually can be valuable, the Frankston Mornington Peninsula Local Learning and Employment Network (FMPLLEN) works with secondary schools across the Frankston and Mornington Peninsula region.

They can help employers make connections with schools and students. This can take the form of industry expos, student site visits to businesses, work experience programs, advertising jobs, connecting businesses to schools, linking training institutions (like Chisholm TAFE) to business and students, working with careers advisors at schools, facilitating transport to TAFE for students and more.

Contact the team to learn more

While you may want to fill a 38 hour/week position with an experienced person, the reality is that it may not be that simple. If you cant fill a position, consider whether you can:

  • Change the hours – maybe a late start or early finish will help someone who has kids to drop off at school.
  • Create a job-share role where two people can perform the fulltime role – this may suit people who want part time work
  • Split the role into a couple of jobs. someone could do the simpler aspects of the role, and someone else could do the more complex.
  • Work out if you have simple tasks from a range of other positions that could be pulled together in one role – freeing your team up to focus on more complex tasks while creating an entry level role.
  • Entry level roles are perfect for trainee, or may suit a person with a disability, or someone with English as a second language.

Building a workforce that has a diverse range of backgrounds, cultures, and lived experiences adds richness to your workplace culture.  Research shows that a diverse workforce delivers more innovation and improvement.  Find advice for building a diverse and inclusive workforce on the Workforce Australia website and more resources on the Access and Inclusion section of this website.

Staff recruitment

Employer incentives for apprentices are outlined through the Australian Apprenticeships Incentives Program (AAIP) and the Incentives for Australian Apprenticeships (IAA) on the Australian Government Apprenticeships website.  

Apprenticeship Careers Australia takes the hard work and administration out of recruiting, training and employing apprentices and trainees in your business. Backed by Australia’s foremost experts in business through the Australian Business Chamber movement, our team has the experience, knowledge and research behind us to best manage apprentices and trainees in your business.

MAS experience gives you access to individuals who are eager to learn, trained to your specific business requirements, and who are working towards a nationally recognised qualification. Tailored support to assist businesses in finding employees (Apprentices) who possess the personal attributes and skills necessary to succeed in your business.  The MAS team support businesses through streamlined completion of compliance requirements to help them register their Apprentice and apply for any incentives they may be eligible for.

You can also download this factsheet for information and contacts for Apprenticeships & Traineeships in the South Eastern Melbourne and Peninsula region.

Meet Laura Skvor who has risen from a local talent to be an international culinary star – and her career started right here on the Mornington Peninsula with a local apprenticeship. Come behind the scenes and hear what were the important foundation factors in her success.

Meet Jane Barfoot and Joshua Taylor of Peninsula Growers. Josh started as a work experience student and has gone from strength to strength. His work based learning experience has led to permanent role and a career in horticulture right here on the peninsula.

Don’t underestimate the power of putting a notice in your shop window or a sign out the front of your business, but make sure it is neat and tidy. You don’t want to put prospective applicants off!

Word of mouth can work really well. Ask your current staff if they know of anyone looking for work. You can also ask your customers and share job opportunities through your social media or newsletter channels. Some local Facebook or Whats App groups could also help you to find new staff members.

Leverage your networks, they may know of people looking for work. Consider sharing an employee with another business. If you are a member of an industry association, they may have a jobs board on their website.

Job Vacancy Websites

Some are free, or require a sign up, and other require a fee. Pick the platform that works for your business.

  • FMP Jobs is a free service linking local employers and local people in the Frankston and Mornington Peninsula region

Staff retention

Training your staff ensures they are actively engaged and helps them to perform their job better. Training can be simple skills sessions, accredited short courses, or formal qualifications.

Visit the Business Victoria website to find resources that can help you to build your employees’ skills in areas that’ll help your business and improve staff job satisfaction

Chisholm TAFE is one of Victoria’s premier public vocational education and training providers with a local campus at Rosebud, and a larger campus at Frankston (as well as a number of other sites). Students learn job ready skills and earn a respected qualification.

As well as a wealth of resources online, they have a dedicated team that are able to advise you on the different courses available to your staff, what costs would be involved, whether you can access free courses, and also design bespoke solutions to suit your business and your employees.

A well supported team is more productive and more likely to stay with you longer.

Our Workplace Wellbeing pages offer practical resources and strategies to help businesses create mentally healthy and safe work environments by:

  • Promoting mental health
  • Meeting safety obligations, and
  • Leading wellbeing initiatives for resilient teams

You can also find free services and resources on the Business Victoria website to support sole traders, small businesses, and their employees with managing stress, mental health, and overall wellbeing.

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Last updated August 2026

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