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Elevating Excellence: Buchanan Crane Hire

The Trade, Building, and Construction Award acknowledges businesses for their outstanding performance in delivering exceptional products and services within the thriving local trade, building, and construction industry.

Established in 1980, Buchanan Crane Hire is a family-owned business renowned for its diverse fleet of lifting cranes and for ensuring safe project completion. Their dedication to the industry, budget analysis, and exceptional service earned them the Trade, Building, and Construction Award at the 2023 Mornington Peninsula Business Excellence Awards.

Buchanan Crane Hire caters to a wide range of clients, including home builders, community groups, and large construction firms. With a diverse clientele often demanding specialised solutions, the team is adept at problem solving. They also engage with and support local organisations, sporting clubs and facilities, demonstrating their commitment to community welfare and involvement.

The judges were impressed with the family’s commitment to the broader industry, their robust budget analysis process, and their focus on high levels of service.

Industry Commitment

Operating for over 40 years, Buchanan Crane Hire has weathered economic challenges and uncertainties, showcasing its resilience and adaptability in a competitive industry. Melanie and James Buchanan from Buchanan Crane Hire emphasise the enduring importance of innovation, creativity, and productivity, stating:

No matter how long you’ve been in business, it still matters to be innovative, creative, and just be more productive and be out there and put your business in front.

Melanie and James – Buchanan Crane Hire

Dedication to Customer Service

The team’s unwavering commitment to providing exceptional service is a cornerstone of their business. Their extensive track record of client loyalty and positive testimonials on their website speak volumes about their dedication to meeting and exceeding customer expectations. Melanie and James embody this principle with their straightforward declaration: “We do our best from the start.”

This principle drives them to approach every project with thorough dedication and effort, regardless of its scale or complexity, ensuring that each client receives nothing but the highest level of service.

Melanie and James shared some more thoughts on winning the 2023 Mornington Peninsula Business Excellence award in the ‘Trade, Building, and Construction category. To listen to the full interview, click on the video below.

Buchanan Crane Hire’s success at the Mornington Peninsula Business Excellence Awards 2023 is a testament to their dedication and achievements. Congratulations to Buchanan Crane Hire for this thoroughly deserved acknowledgement!

We are profoundly proud, particularly because of our supportive team. Without them, we’re nothing; they’re invaluable. We’re deeply intertwined as a team, each member playing a crucial role in our success

Indigo Pools and Cobbler, Keys & More were also recognised in the ‘Trade, Building and Construction’ category at the Mornington Peninsula Business Excellence Awards. Indigo Pools attained finalist status, while Cobbler, Keys & More received a highly commended status. Finalist status is granted to businesses scoring 75% or more of the winning score, while a high commendation is awarded to those scoring 90% or higher.

Indigo Pools is a leading swimming pool and spa building company with 40 years of experience in the swimming pool industry. Creating swimming pool environments, which adopt styles of the past, present, and future, Indigo Pools designs remain true to elegance, balance, form and spatial awareness.

Cobbler, Keys & More prides itself on transforming the traditional shoe repair store into a modern hub for all things related to customer service and the revitalization of old items. They offer a comprehensive range of services, from repairing shoes, bags, and leather goods to replacing batteries, repairing watches and jewellery, engraving trophies and pet tags, and cutting keys.

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