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Building Better Businesses Through Inclusion

Three businesses people in podcast studio smiling at camera. Josh Underhill from SMART Business Solutions. Sam Keck from Commonfolk Coffee. Genna Monaghan from Arthurs Seat Eagle
Welcome to ‘Local Business Sessions,’ a Mornington Peninsula podcast series where local businesses share innovative approaches and practical insights. Hear from 2025 Business Excellence Award winners and discover how excellence can ignite inspiration and spark fresh ideas.

Episode overview: Practical strategies for creating workplaces and customer experiences where everyone belongs

Excellence in Inclusivity and Accessibility recognises businesses for their leadership in creating welcoming, inclusive spaces and ensuring accessibility for all.

In this episode, the award-winnings share how inclusion isn’t just the right thing to do—it’s a smart business move. Discover actionable tips, inspiring stories, and best practices for making your business accessible and welcoming to all.

Featuring:

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Meet the winners

Genna Monaghan, Arthurs Seat Eagle

Black and white headshot of Genna Monaghan from Arthurs Seat Eagle

As Chief Operating Officer at Arthurs Seat Eagle, Genna leads daily organisational operations across front-of-house, ticketing, retail, and food and beverage services. She oversees financial performance, risk, compliance, and board reporting, while working closely with the CEO to shape operational priorities and drive strategic development, ensuring seamless delivery and long-term organisational success.

Sam Keck, Commonfolk Coffee

Black and white headshot of Sam Keck from Commonfolk Coffee

Sam Keck, founder of Commonfolk Coffee, blends coffee excellence with social impact. From a Mornington roastery and venues in Frankston and South Yarra, Commonfolk serves customers nationwide. Sam champions initiatives like Zukuka Bora, supporting Ugandan growers, and HomeGround, providing hospitality training for local youth – showcasing how a well-brewed cup can transform communities. 

Josh Underhill, SMART Business Solutions

Black and white headshot of Josh Underhill from SMART Business Solutions

With a natural ability to break down complex financial matters into clear, practical advice, Josh empowers businesses to make confident decisions. At SMART Business Solutions, he oversees compliance, tax, and advisory services for a diverse client base. His hands-on approach delivers proactive, tailored strategies that align with goals and foster strong, lasting relationships. 

Content created November 2025, reviewed January 2026

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