Obligations for supplying packaged liquor

You must notify Liquor Control Victoria before starting delivery. This only applies to the following licence types:

• General and late night (general)
• Restaurant and cafe
• Full club
• Packaged liquor and late night (packaged liquor)
• Producer’s

Licensees of the above licence types, plus remote sellers and renewable limited licensees, must meet the following obligations when selling liquor via remote orders:

• reporting failed packaged liquor deliveries
• displaying liquor licence number and other notices required by LCV on your website or other ordering platforms
• asking the customer to confirm they are 18 years and over, for first time and gift orders (the age of the gift recipient must also be confirmed)
• for subsequent orders asking the customer to provide instructions where the order should be left if not at home
• instructing the delivery person that:
  • delivery must occur before 11 pm
  • same day deliveries must not be left unattended
  • age of the recipient must be verified for first time orders and gift orders by sighting an  acceptable form of identification
  • for subsequent deliveries, the order must be delivered as per customer instructions.