Breaking barriers: a seminar on accessibility 

No matter what your budget or starting point, learn how you can increase accessibility for all Melburnians at our first accessibility seminar, specific to business.

Breaking Barriers, hosted by Victorian Tourism Industry Council and City of Melbourne, brings together industry leaders, experts and forward-thinking entrepreneurs to discuss inclusion and accessibility – how opening your doors for everyone can help grow your profit and increase your foot (and all types of) traffic.

Join us to hear more about:

• Economic outcomes for expanding your customer base and reaching a more diverse audience
• Improve customer loyalty and brand reputation
• Drive innovation and competitiveness in your industry to enhance the visitor experience
• Discover strategies and practical solutions to improve inclusivity and enhance your business capacity
• Contribute to a more accessible, inclusive and equitable Melbourne
• Meet like minded business owners

Guest Speakers 

Welcome address delivered by the Lord Mayor Sally Capp AO, to be followed by inspiring keynote speakers and a panel discussion.

At the seminar, you will hear from the following experts:

Wendi Pearce – Head of Traveller Experience at Melbourne Airport
Carla Giuca – Head, Visitor Economy Capability and Workforce Branch, Austrade (Australian Trade and Investment Commission)
Elias Lebbos –  CEO at Travellers’ Aid Australia
Sarah O’Mara – Occupational Therapist, Access Consultant and founder of Flare Access Consulting
Martin Heng – Communications professional and inclusive travel advocate
Kerry Williams – Founder of Accessible Accommodation and Accessible Experiences (The Accessible Group Pty Ltd)