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Accessible and Inclusive Tourism Conference (AITCAP)

27 August 2024 at 8:00 am in Melbourne

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Australia’s leading accessible and inclusive tourism conference.

Did you know the accessible tourism market is worth $13.5 billion, and includes people with permanent or temporary disabilities, seniors with mobility requirements and those with young children in prams? Their access requirements may include physical/mobility, hearing, vision and/or cognitive.

AITCAP by GetAboutAble provides the tourism industry with the knowledge and valuable connections to improve their accessibility and confidently serve and capitalise on this $13.5 billion and growing market.

Now in its fourth year, the Accessible & Inclusive Tourism Conference is hosted by GetAboutAble. They are a leading disability inclusion consultancy committed to supporting travel and leisure businesses to improve their access and inclusion.

If you are asking:
  1. What can I do to make my business or destination more accessible and inclusive?
  2. Who can I connect with to progress on my journey to be more accessible and inclusive?

Then the Accessible & Inclusive Tourism Conference is for you!

What is the Accessible & Inclusive Tourism Conference?

The Accessible & Inclusive Tourism Conference, often referred to as AITCAP,  is an annual event that provides all tourism stakeholders (travellers, businesses, policymakers, DMOs) with an opportunity to:

  • LEARN how to cater to the valuable accessible & inclusive market to promote sustainable growth
  • CONNECT with each other to create momentum and contribute to the upgrowth of the sector all

In 2024 the Accessible & Inclusive Tourism Conference is proudly supported by the Melbourne Convention and Exhibition Centre, the City of Melbourne and the Victoria Tourism Industry Council (VTIC).

What happens at the Accessible & Inclusive Tourism Conference?
  • Learning sessions with experts in the field
  • Networking opportunities with all our peers
  • Accessibility & Business hub where organisations will showcase their products and services
Conference timings:

Arrive at 8am to register, network and enjoy breakfast canapes, tea and coffee.

Conference will officially start at 9am and conclude at 5.30pm 

Networking drinks and canapes will be held between 5.30pm to 6.30pm

The ticket includes:

  • breakfast canapes
  • lunch
  • afternoon tea
  • networking function drinks and canapes.

The topics will include:

  • Accessibility information – what should you include and how to make sure it’s accessible
  • Codesigning accessibility to ensure success – the what, why and how of codesigning with people with disability
  • Inclusive marketing – how best to ensure authentic disability representation in your marketing and market to this large and growing segment
  • Q&A with travellers with disabilities.
Is the event itself accessible and inclusive?

That’s the goal of course! In the process of getting your tickets, you will be able to share any access requirements you have so that we can plan to accommodate them. The event will be as accessible as possible and showcase the work partners are doing to deliver a truly inclusive event. Comprehensive information about the accessibility of AITCAP 2024 can be found on this Accessibility Page and on Melbourne Exhibition and Convention Centre website .

Can I attend the conference virtually?

Yes, organisers are working with the Melbourne Convention and Exhibition Centre to deliver virtual access to AITCAP 2024. Please contact aitcap@getaboutable.com for more information.

Hear from keynote speakers, industry leaders and tourism operators on a diverse range of themes:

  • Melbourne Accessibility Showcase
  • Co-Designing Accessible and Inclusive Experiences
  • Accessible Tourism Insights by Expedia
  • Inclusive Marketing
  • Inclusive Employment
  • Pathway to Accessibility
  • Accessibility Innovations
  • All Questions Answered – hear from a panel of travellers with lived experience
  • Accessible and Inclusive Tourism – A Global Perspective
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Frequently asked questions

We’ve compiled a list of common enquiries along with some helpful information and solutions.

How we can help
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